FAQs

Q: What kind of vinyl do you use for your decals?

We use high-quality, weather-resistant permanent adhesive vinyl that is designed to last up to 6 years outdoors. It's great for cars, laptops, tumblers, windows, and more.

Q: Can I customize my decal?

Absolutely! Most of our decals can be personalized with your choice of color, size, text, or design. If you have a custom request, feel free to message us — we love special projects!

Q: How do I apply my decal?

Your order comes with easy-to-follow application instructions. Simply clean the surface, peel the backing, position the decal, and smooth it out with a card or scraper. Then slowly peel off the transfer tape — and you’re done!

Q: Where can I apply my decal?

Our vinyl decals adhere best to smooth, clean, and dry surfaces such as glass, metal, plastic, and some walls. Common uses include car windows, laptops, mirrors, tumblers, notebooks, and doors.

Q: How long does it take to process and ship my order?

We typically process orders within 2–3 business days. Standard U.S. shipping takes 3–5 business days after dispatch. You’ll receive tracking info once your order ships.

Q: Do you offer bulk or wholesale pricing?

Yes! If you're ordering in bulk (10+ items), contact us for custom pricing and turnaround times.

Q: Can I return or exchange a decal?

Because each item is made-to-order, we do not accept returns for incorrect choices (like size or color). However, if there is an error or issue with your order, contact us within 30 days and we’ll make it right.

Q: What if I made a mistake on my order?

Contact us immediately at kraftedecalsstudio@gmail.com. If your order hasn’t entered production, we’ll do our best to adjust it. Once production begins, changes may not be possible.

Q: How do I contact customer service?

You can email us anytime at kraftedecalsstudio@gmail.com or message us on social media. We aim to respond within 24–48 hours.